Nothing herein contained is intended to affect, nor will it affect, a Customer’s statutory rights under the supply of Goods and Services Act 1982 and the unfair Contracts Act 1977 or any amendment thereof.

1. ESTIMATES

An estimate given for the repair shall be valid for 30 days and will be subject to variations in the price of parts or materials between the date of estimate and the date of repair.  It will also depend on further work or parts which are found to be necessary. However no additional work will be undertaken without the consent of the customer

2.  VAT

Any VAT shown on the estimate is at the rate in force at the time the estimate was prepared.  The VAT charged on completion of the repair will be the rate applicable at that time.

3. DEPOSITS

Where a deposit is requested form a customer prior to commencing work, and the customer then cancels or fails to attend for a pre-booked appointment: The deposit will be refunded less any costs incurred. Where work is cancelled by the repairer any deposit shall be refunded in full.

4.  COLLECTION

The company will only release the vehicle to the customer after repairs are completed, unless it is requested by the customer to release the vehicle to the customer’s agent.

5.  STORAGE

If the vehicle is not collected, or arrangements are not made for its collection after completion of the work has been notified in writing, weekly storage charges at the rate applicable at the time of expiry of the said notice, may be imposed as if the vehicle repaired had been left for storage.  This may also apply if authority to proceed is not given within a reasonable time of an estimate having been submitted.

6.  PAYMENT

Unless other arrangements have been agreed, all repairs must be paid for in full before collection.  Unless a cheque is supported by a bank card, the repairer may not release the vehicle until the cheque has been cleared.  Where account facilities have been agreed payment shall be by the 20th day of the month following the invoice date.  An account administration charge of £10.00 per month may be levied on overdue accounts.

7.  UNCOLLECTED GOODS

The repairer may exercise his rights as regards uncollected goods under the Torts (Interference with Goods) Act 1977 and if the goods are not collected when the work is completed, or before any notice to that effect expires, the repairer may proceed to sell the goods. (Subject to any notice under the Act) In this event, the vehicle will be sold at best market price and after deduction of the cost of repair, plus other charges and expenses in connection with the sale, the balance will be returned.

8.  SUB CONTRACT

It may be necessary for the repairer to sub-contract all or part of the work to other competent repairers.

9.  REPLACEMENT PARTS

All parts replaced, other than those exchanged for replacement parts, or those subject to a warranty claim become the property of the company unless the customer requests their return prior to commencement of repairs.

10.  DELAYS

The repairer will do his utmost to complete the repair by the date and time requested.

11. LIABILITY

a) The repairer will take reasonable care of the vehicle, while in his custody.  This duty does not extend to items of personal property or business goods left in the vehicle.  Customers should therefore ensure that all valuable items of personal property or business goods are removed from the vehicle prior to commencement of repairs.

b)  Where by implication, agreement with, or on the instructions of the customer, the vehicle is left outside the repairers premises, before or after normal business hours, any risk or loss or damage howsoever occasioned, will be the customers responsibility.

13.  GUARANTEE

The repairer will guarantee all repair work against failure due to faulty materials or workmanship for a period of 12 months or 12,000 miles, whichever first occurs. (unless stated otherwise) Provided that the vehicle is taken back to the repairer, or a third party repairer authorised by the repairer. 

14. CANCELLATION

Where the customer cancels a pre-booked appointment, the repairer shall have the right to recover costs incurred and be compensated at cost for the loss of labour charged. Where the repairer cancels the customer shall be entitled to seek compensation for inconvenience caused and expenses incurred.

The “repairer” means Powerbase Automotive Ltd, trading as Powerbase Autocentre.